Terms & Conditions

Welcome to Mracks! Before you start enjoying the convenience of our online grocery shopping platform, we ask that you carefully read and understand the following terms and conditions. By accessing or using our website and services, you agree to abide by these terms, which govern your relationship with Mracks.

1. Account Registration and Security:

To access certain features of our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and ensuring that it is accurate and up-to-date. Any activities conducted under your account are your responsibility. Notify us immediately of any unauthorized use or security breaches.

2. Order Placement and Payment:
When placing an order with Mracks, you agree to provide accurate and complete information, including payment details. By confirming your order, you authorize us to charge the specified amount to your selected payment method. Prices and product availability are subject to change, and we reserve the right to cancel or refuse orders at our discretion.

3. Delivery and Returns:
We strive to provide prompt and reliable delivery services. Delivery times are estimates and may be affected by external factors. Please review our delivery policies for more information. If you are unsatisfied with your purchase, our return policy outlines the procedures and conditions for returning items.

4. User Conduct and Prohibited Activities:
While using Mracks, you agree not to engage in any activities that violate applicable laws or infringe upon the rights of others. This includes but is not limited to the unauthorized use of our website, interference with our services, or any actions that could harm the integrity of our platform.

5. Privacy and Data Security:
We respect your privacy and handle your personal information in accordance with our privacy policy. By using Mracks, you consent to the collection, use, and disclosure of your information as described in our privacy policy.

6. Changes to Terms and Conditions:
Mracks reserves the right to modify or update these terms and conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.

By continuing to use Mracks, you acknowledge and accept these terms and conditions. If you have any questions or concerns, please contact our customer support team. Thank you for choosing Mracks for your online grocery needs!